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Privacy & Security

Privacy & Security

This privacy & security statement outlines how your personal information will be used and sets out some of the security measures taken in order to protect your privacy.

  1. Introduction

    This privacy & security statement outlines how your personal information will be used and sets out some of the security measures taken in order to protect your privacy & security.

    The names and details of the companies that offer services through this Atlas website (the “Site”) are set out in the Conditions of Use. Those companies are collectively referred to in this statement as “Atlas”, “we” or “us”. All Atlas companies are subsidiaries of Atlas Group (“AG”). Companies within the AG group are colle ctively referred to in this notice as “Atlas Group”.

    Your “personal information” means any information that we have obtained from you or third parties in connection with a service or product provided to you that is held now or at any time in the future by us or the Atlas Group.

  2. Collection of Information

    Information is collected lawfully and in accordance with the Data Protection Act 1998 (as amended and updated from time to time). We may collect personal information directly from you when you ask for a quote or as a result of the purchase of a product or service from us. We will do our best to ensure that your details are accurate and kept up to date and we would ask you to assist us in doing so by notifying us of any changes to your personal information.

    We are constantly striving to improve the quality of our service and the efficiency of our systems and so, from time to time we may use your personal information that you give us to help us to do this.

  3. Cookies

    A cookie identifies your computer to a server that then enables information to be stored on the hard drive of your computer. Cookies allow a computer to be identified as corresponding to one that has accessed another website or visited Site previously. Cookies are commonly used on the Internet and do not harm your computer system.

    The cookies used on the Site do not include any information that others could read and understand about you, such as your name, or any account or policy number. They contain no personal information about you.

    We currently use a combination of first and third party cookies in the following ways:

    • To facilitate your ability to navigate through the Site.
    • To collate anonymous aggregated information that is used to manage and plan enhancements to our services. For example, cookies help us to understand the popular paths that users take through the Site and how often it is visited.
    • To evaluate the effectiveness of our advertising and promotions on third party websites by tracking whether these advertisements are clicked on by users. We use third party agents to assist in providing information on promotion delivery. We own and control the use of all data collected and it is not shared with any other third party. All data collected is anonymous and non-personal.
    • As a flag to help us recognise when we have already asked you to participate in any on-line market research and to prevent you from being asked to complete the same questionnaire every time that you visit the Site while any particular research work is being carried out.
  4. Rejecting Cookies

    If you do not want us to use cookies when you visit the Site, you can configure your browser not to accept them or opt-out. Please refer to your browser’s ‘help’ facility.

    If you choose to reject cookies once you have logged onto the Site, but after a cookie has already been sent you can do so. If you delete certain cookies however, you may experience difficulties in navigation of the Site.

    By deleting cookies, information collected to date becomes redundant. We will still hold the information about the cookie on our system. However, we will not be able to identify your computer as its former holder the next time you visit the Site. The information we hold about that cookie becomes completely unidentifiable as soon as you have deleted it from your computer.

    For more information on cookies and deletion of cookies please see http://www.allaboutcookies.org/manage-cookies/

  5. Data Storage Security

    Any personal information saved is held safely on our mainframe computer, with security systems preventing unauthorised access and we always ensure it is treated confidentially.

    We take security very seriously and we use one of the strongest available security systems to protect your communications with us. Whenever you fill in an online form, such as a request for a quote, it is automatically protected using something called a Secure Socket Layer (SSL) between your computer and ours. SSL works in the following ways:

    ThawteIt prevents impersonation – you can tell that you are using a genuine SSL site by the padlocking symbol in address bar. Clicking on SSL Certificate that is issued by thawte, a leading Internet security company.

    It encrypts data – as soon as your computer has recognised our computer they encrypt all information that is passed between them. Data encryption means that no one else can read or change your information as it travels over the Internet.

    It prevents scrambling – SSL uses a Message Authentication Code (MAC) to prevent anyone tampering with our Internet site. Your computer will always check this code before it takes a message from us. This means that if anyone tried to interfere with a message, your computer would not recognise the code and would alert you.

  6. Log In Security

    We would like to remind you to keep any log in details and passwords you have secure at all times. Security details should only be entered on our secure website. We may use e-mail to direct you to a secure log in page on our Site or, where consent is given, to inform you of other products, but we will never ask you to reveal or send your security details to us via email.

    Please be on your guard for suspicious e-mails. If you do receive an email asking you to submit account or security details (such as a credit card number, password or PIN number) or if you are suspicious in any way of any communication you are asked to provide over the internet in connection with Atlas please contact us.